Sales Manager

Duties and Responsibilities

1. Develop and implement sales plans and strategies in alignment with the company’s overall objectives.
2. Set periodic sales targets (monthly, quarterly, annual) and monitor their achievement.
3. Lead, manage, and direct the sales team; evaluate performance and identify training needs.
4. Analyze sales and market data and prepare periodic reports for senior management.
5. Develop and maintain long-term relationships with key clients and strategic partners.
6. Oversee pricing activities and promotional offers in coordination with the relevant departments.
7. Supervise negotiations and contract execution with key customers.
8. Coordinate with other departments (Marketing, Finance, Operations) to ensure alignment and integration of efforts.
9. Monitor customer satisfaction and handle complaints and feedback in a professional manner.
10. Follow up on accounts receivable collection in coordination with the Finance Department.
11. Monitor competitors’ activities and provide recommendations to enhance market share.
12. Ensure compliance with company policies, procedures, and professional ethics.

Required Skills and Competencies

1. Strong leadership skills and the ability to manage teams effectively.
2. Excellent strategic planning and analytical capabilities.
3. Advanced negotiation and persuasion skills.
4. Strong communication and presentation skills.
5. Ability to work under pressure and achieve targets.
6. Proficiency in using Customer Relationship Management (CRM) systems.
7. Solid understanding of sales KPIs and performance management.
8. Commercial acumen and sound decision-making ability.