ReachBold

Client Services Manager

ReachBold

Damascus
Hybrid
Full Time
2 months ago

Job summary

We are looking for a Client Services Manager to lead client communication, strengthen relationships, and ensure a high-quality service experience. This role is essential for understanding client needs, aligning internal teams, and maintaining client satisfaction.

Job Responsibilities

Responsibilities

1.        Manage client relationships and serve as a main point of contact

2.        Understand client goals, expectations, and service needs

3.        Coordinate with internal teams to ensure smooth delivery

4.        Support onboarding of new clients and account transitions

5.        Track client feedback and address service-related concerns

6.        Help maintain strong communication, reporting, and follow-up

7.        Support client retention and long-term account growth

Qualifications

1.        Experience in account management, client services, or customer success

2.        Strong interpersonal and communication skills

3.        Ability to manage multiple clients and priorities

4.        Good understanding of marketing or agency service environments

5.        Strong follow-up, coordination, and problem-solving skills

6.        Professional and client-focused mindset

You can no longer apply to this job. It expired on October 12, 2026.