Terms of Service

Introduction

Welcome to ShamHR platform. These terms and conditions govern your use of our services.

Definitions

• "Platform": Refers to the ShamHR website and application
• "User": Any person who uses our services
• "Job Seeker": A person looking for job opportunities
• "Employer": A person or company that posts job listings
• "Services": All services we provide

User Accounts

Account Creation

To use our services, you must create a valid account.

• Provide accurate and truthful information
• Be 18 years of age or older
• Create only one account per person
• Use a strong and secure password

Account Responsibility

You are responsible for maintaining the security of your account and all activities that occur through it.

Acceptable Use

You must use our platform in a legal and responsible manner.

Prohibited Activities

• Engaging in illegal activities
• Publishing false or misleading information
• Sending unwanted messages
• Harassing other users
• Publishing malware or viruses
• Attempting unauthorized access
• Discrimination on any basis

Job Seekers Terms

Profile Information

Your profile information must be accurate and up-to-date.

Job Applications

When applying for a job, you agree to share your information with the employer.

Resume/CV

You are responsible for the accuracy of information in your resume.

Employers Terms

Job Postings

When posting a job, you must comply with the following requirements:

• Provide an accurate job description
• Ensure the job is legal
• No discrimination in hiring requirements
• Use appropriate and professional language

Credit system

Employers need credits to post jobs and access candidates.

Candidate Data

You must handle candidate data with confidentiality and responsibility.

Payment & Billing

Credit Purchases

All credit purchases are final and non-refundable.

Refund Policy

We do not provide refunds except in exceptional cases at our discretion.

Billing Disputes

In case of a dispute, please contact us within 30 days.

Intellectual Property

Platform Content

All platform content is protected by copyright.

User Content

You retain rights to content you publish, but grant us a license to use it.

Content License

By publishing content, you grant us a non-exclusive license to use and display it.

Privacy & Data

We are committed to protecting your privacy and personal data.

Disclaimers

Service Availability

We do not guarantee continuous service availability and interruptions may occur.

Third Party Content

We are not responsible for third party content or services.

Employment Relationship

We do not participate in the hiring process and are not party to any employment relationship.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law.

Termination

User Termination

You may terminate your account at any time.

Platform Termination

We reserve the right to terminate accounts that violate our terms.

Effect of Termination

Upon account termination, you will lose access to all services.

Governing Law

These terms are governed by Syrian law.

Changes to Terms

We reserve the right to modify these terms at any time.