SYRIACO

Company Relations / Account Manager

SYRIACO

Remote
Full Time
2 months ago

Job summary

build and maintain strong relationships with companies on our platform. You’ll help partners succeed, optimize their presence, and ensure they get maximum value from the platform—contributing directly to retention and growth.

Job Responsibilities

What You’ll Do

  1. Serve as the primary point of contact for registered companies
  2. Onboard new companies and guide them through platform features
  3. Help companies optimize their profiles and improve visibility
  4. Monitor account performance and identify growth opportunities
  5. Resolve account-related issues and escalate when needed
  6. Collect partner feedback and share insights with product and operations teams
  7. Maintain long-term relationships with partners
  8. Support retention and engagement initiatives

 

What We’re Looking For

  1. Experience in account management, customer success, or relationship management
  2. Strong relationship-building and communication skills
  3. Problem-solving mindset with a customer-first approach
  4. Strong organizational and time management skills
  5. Ability to manage multiple accounts effectively
  6. Ability to work in a fast-paced startup environment

Nice to have

  • • Experience working with digital platforms or marketplaces • Familiarity with CRM tools (e.g., HubSpot, Salesforce) • Experience in onboarding or customer success roles • Data-driven mindset for account performance tracking

You can no longer apply to this job. It expired on October 12, 2026.